User Guides

User Guides in Other Languages

Japanese User Guides

General Information

Product Deadlines, Timing and Retention

Read more about Product Deadlines, Timing and Retention

Bank Holiday Calendar

Read more about Bank Holiday Calendar

MUFG Exchange and Administration

Alerts

Read more about Alerts

Available Alerts

Read more about Available Alerts

Important Alerts

Read more about Important Alerts

Mobile Token FAQ

Read more about Mobile Token FAQ

Mobile Tokens User Guide

Read more about Mobile Tokens User Guide

MUFG Exchange Administration Console

Read more about MUFG Exchange Administration Console

MUFG Exchange User Guide

Read more about MUFG Exchange User Guide

Panel Approval

Read more about Panel Approval

Physical Tokens User Guide

Read more about Physical Tokens User Guide

Setting Up Alerts

Read more about Setting Up Alerts

Managing Security Tokens

Read more about Managing Security Tokens

Electronic Payments and Transfers

ACH File Layout

Read more about ACH File Layout

ACH Imports

Read more about ACH Imports

ACH Originator User Guide

Read more about ACH Originator User Guide

ACH Payments

Read more about ACH Payments

ACH Reversals

Read more about ACH Reversals

Creating Foreign Exchange Wires with Real-Time Rates

Read more about Creating Foreign Exchange Wires with Real-Time Rates

Domestic Wires

Read more about Domestic Wires

Fed Tax Wire Payment Guide

Read more about Fed Tax Wire Payment Guide

File Import Specification Specification - CSV

Read more about File Import Specification Specification - CSV

File Import Specification - SWIFT MT101

Read more about File Import Specification - SWIFT MT101

File Import Specification XML

Read more about File Import Specification XML

File Imports - CSV Configuration

Read more about File Imports - CSV Configuration

File Imports Reject and Repair

Read more about File Imports Reject and Repair

Foreign Exchange Wire Transfer

Read more about Foreign Exchange Wire Transfer

FX Holiday Calendar

Read more about FX Holiday Calendar

International Wire Beneficiary Bank Country Info

Read more about International Wire Beneficiary Bank Country Info

International Wires

Read more about International Wires

International Wires Contact Center Quick Reference

Read more about International Wires Contact Center Quick Reference

International Wires IBAN & BIC Validations

Read more about International Wires IBAN & BIC Validations

International Wire Reason for Payment

Read more about International Wire Reason for Payment

Payment Statuses

Read more about Payment Statuses

Standard Settlement Instructions for Inbound USD and FX Remittances

Read more about Standard Settlement Instructions for Inbound USD and FX Remittances

Total Biller Administration

Read more about Total Biller Administration

Wire File Imports

Read more about Wire File Imports

Wire Formatting Guideline

Read more about Wire Formatting Guideline

Check Services

Account Recon Reports

Read more about Account Recon Reports

Fraud Prevention

ACH Exchange

Read more about ACH Exchange

Reporting

BAI Account Reporting Implementation Guide

Read more about BAI Account Reporting Implementation Guide

Download and Export Data

Read more about Download and Export Data

eStatements

Read more about eStatements

Liquidity Center Pooling Reports

Read more about Liquidity Center Pooling Reports

Scheduled Export Email Reports

Read more about Scheduled Export Email Reports

Transaction Images QRG

Read more about Transaction Images QRG

If you have questions regarding the MUFG Exchange Platform, please contact:

Your Treasury Relationship Manager
Transaction Banking Technical Client Services at 844-544-0387, select Option 2, 8:00 a.m. to 7:00 p.m. ET, Monday through Friday, excluding federal holidays, or via email at TB-technicalsupport@us.mufg.jp.